Refund and Returns Policy
Effective Date: [October 10,2023]
Thank you for shopping with PromptsPro! We value your satisfaction and want to ensure a seamless shopping experience. Please take a moment to review our return policy before making a purchase.
1. Returns
We accept returns for eligible products within 5 days from the date of purchase. To be eligible for a return, you must have a screenshot of an issue accessing the package you purchased.
2. How to Initiate a Return
To initiate a return, please follow these steps:
Contact our customer support team at [email protected]
3. Refunds
Upon receiving your request, we will notify you of the status of your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 5 days for the refund to be processed.
4. Cancellations
If you wish to cancel an order, please contact us as soon as possible. Orders that have already been processed and shipped cannot be canceled.
5. Contact Information
If you have any questions or concerns about our return policy, please contact our customer support team:
Email: [email protected]
By making a purchase with PromptsPro, you acknowledge and agree to abide by this return policy as part of our Terms of Service. We reserve the right to amend this policy at our discretion, and any changes will be reflected on our website.
Thank you for choosing PromptsPro, and we look forward to serving you with the best shopping experience possible.